Privacy Policy & Terms of Use

Scope of This Policy

This Policy applies to information submitted through website inquiry forms, consultation request forms, direct communications, and related interactions with insanmedical.com.

It principally concerns international inquiries regarding traditional Korean medicine consultation, wellness information, Insan-related products, consultation coordination, and administrative communication.

Information We May Collect

We collect information that you voluntarily provide when submitting an inquiry or requesting consultation. Depending on your request, this may include:

How We Use Your Information

Information submitted through the website may be used for:

• Receiving, reviewing, and responding to your inquiry.
• Communicating by email, telephone, WhatsApp, or another contact method you provide.
• Coordinating a requested visit or traditional Korean medicine consultation.
• Allowing relevant practitioners or authorized personnel to understand the background of your inquiry.
• Where appropriate and legally permitted, reviewing requests relating to individualized traditional Korean herbal or wellness preparations.
• Coordinating delivery or shipment where requested, legally permitted, and operationally available.
• Maintaining administrative records, protecting website security, and complying with applicable requirements.

Consent and Sensitive Information

Where required by applicable law, consent may be requested before sensitive information, including health-related information, is collected or processed.

You may choose not to provide optional information. However, our ability to understand or respond to the inquiry may be limited if information reasonably necessary for the inquiry is not provided.

Data Minimization

We seek to collect only information reasonably necessary to respond to inquiries, coordinate requested services, fulfill administrative purposes, comply with applicable requirements, and protect the security of our website and communications.

Retention of Personal Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, to maintain legitimate administrative records, resolve disputes, or comply with applicable legal requirements.

When information is no longer required, it may be securely deleted, destroyed, or anonymized in accordance with applicable requirements and internal procedures.

Service Providers and Information Sharing

We do not sell personal information submitted through patient or consultation inquiry forms.

Information may be made available where reasonably necessary to authorized practitioners or personnel, website hosting or form-processing providers, email or security providers, professional advisers, logistics providers where delivery is requested, or public authorities where disclosure is required by applicable law.

International and Cross-Border Processing

Because insanmedical.com serves international users, information may be transmitted or processed through communications infrastructure or service providers located outside the user’s country of residence.

Where applicable law requires additional notice, consent, contractual safeguards, or other measures for cross-border processing, appropriate measures may be implemented.

Cookies and Technical Information

The website may use essential cookies or similar technologies required for security, functionality, language settings, and basic website operation.

Your Privacy Rights

Subject to applicable law and appropriate identity verification, you may have rights to request access, correction, deletion, restriction, withdrawal of consent, or other available actions concerning personal information associated with you.

Information Security

Reasonable administrative, technical, and organizational safeguards are used to help protect information against unauthorized access, loss, misuse, alteration, disclosure, or destruction.

No internet transmission or electronic storage system can be guaranteed to be completely secure.

Children and Minors

A minor should not independently submit sensitive health-related information through the website. Where an inquiry concerns a minor, it should be submitted by a parent, legal guardian, or another person legally authorized to act on the minor’s behalf.

Korean Clinic & Business Information

The following information identifies the Korean clinic locations and contact information associated with inquiries presented through this website.

Privacy Questions & International Patient Inquiries

Questions concerning personal information submitted through insanmedical.com, international consultation inquiries, correction requests, deletion requests, or withdrawal of consent may be sent to:

Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes in services, technology, legal requirements, business practices, or privacy practices.

The current effective and last-updated dates are displayed at the top of this page.

Acceptance of Terms

By accessing or using this website, you agree to these Terms and to any additional terms presented in connection with a particular service, inquiry, transaction, or purchase.

Purpose of the Website

Insanmedical.com provides information concerning Insan heritage, traditional Korean medicine, wellness traditions, historical materials, Bamboo Salt, mineral traditions, practitioner information, and inquiry services.

Traditional Korean Medicine & Wellness Information

Website materials are provided for general educational, historical, informational, wellness, and inquiry purposes.

Website content alone does not constitute an individualized online diagnosis, emergency service, or guarantee of a particular outcome. An online inquiry does not replace an appropriate in-person evaluation where one is needed.

Inquiry and Consultation Requests

Submission of an inquiry or appointment request does not automatically confirm an appointment or guarantee availability of a requested consultation or service.

A consultation is considered scheduled only after confirmation by authorized personnel.

Accuracy of Submitted Information

You are responsible for providing information that is accurate, current, and reasonably complete, including relevant symptom, medication, diagnosis, treatment, allergy, and prior-care information where voluntarily submitted.

Individual Review and Practitioner Discretion

Traditional Korean medicine consultations and related recommendations may depend on individual circumstances, professional judgment, information provided, and, where appropriate, an in-person assessment.

Traditional Herbal or Wellness Preparations

Where legally permitted and appropriate, traditional Korean herbal or wellness preparations may be discussed or prepared based on information provided by the individual together with additional review considered necessary.

Availability, formulation, suitability, preparation, and delivery are not guaranteed solely because information is submitted online.

International Shipping

International availability and shipment may depend on destination-country law, customs procedures, import restrictions, carrier policies, product classification, and other regulatory or logistical conditions.

INSAN BAMBOO SALT · United States

The U.S. Bamboo Salt order and customer-support location is:

Bamboo Salt and Online Store Purchases

Orders placed through bamboosalt.com or another sales channel may be governed by separate payment, shipping, refund, cancellation, privacy, and purchase terms.

Historical Records and Case Materials

The website may display historical photographs, individual records, archival materials, personal accounts, or other preserved materials for historical and informational reference.

Individual experiences differ. Historical materials and individual records do not constitute a promise or guarantee that another person will experience the same result.

No Guarantee of Outcome

Individual health and wellness responses vary. No particular outcome, improvement, response, result, or suitability is guaranteed solely on the basis of website information.

Intellectual Property

Unless otherwise indicated, website text, designs, logos, photographs, graphics, videos, archival materials, educational content, and other original materials are owned by or licensed to Insan or their respective rights holders.

Prohibited Use

• Submission of false, fraudulent, misleading, or unlawful information.
• Unauthorized access to systems, accounts, servers, or information.
• Introduction of malicious software, automated attacks, or harmful code.
• Unauthorized copying or commercial exploitation of website materials.
• Unauthorized submission of another person's sensitive information.

External Links

The website may link to external websites, product stores, publications, social platforms, payment providers, or other third-party services. Such services operate under their own terms and privacy practices.

Website Availability

All or part of the website may be modified, updated, restricted, suspended, or discontinued where reasonably necessary.

Limitation of Responsibility

To the extent permitted by applicable law, Insan is not responsible for loss arising solely from reliance on general website information where individualized professional evaluation would reasonably be required.

Governing Law

Unless mandatory consumer, privacy, or other applicable law requires otherwise, these Terms and operation of this website are governed by the laws of the Republic of Korea.

Changes to These Terms

These Terms may be revised from time to time to reflect changes in services, website functions, legal requirements, business operations, or administrative practices.

Effective Date: October 5, 2026
Last Updated: October 5, 2026

Official Contact Information